Making personas will be very helpfull in your process. You can keep coming back to your personas to check if you are still going in the right direction. We won’t do any persona building workshop because we expect you to have some background or experience with personas based on what you have studied before.
But if you need to refresh your memory or didn’t have that experience before, here are some resources to help you with that.
If you just want to get into it you might want to read this Persona 101 which is a good starter and has some interesting examples.
More in-depth is this great blog bij Alexander Cowan. I especially like his distinction between ‘plastic’and ‘organic’ personas. Indeed plastic is not good enough! Please note that the design process that he uses is somewhat different from ours. Don’t get confused but focus on the persona aspects.
The website of this UX Lady has a very helpful step-by-step guide. Be aware that maybe not all elements of this step-by-step guide apply to YOUR design process but add or leave out elements where appropriate.
Please share oter interesting sources on Persona in the comments and I will include them in the post!